The IT Support Engineer manages the companys redundant systems, tools, automation, network infrastructure, and telecommunications.
Primary Responsibilities
Developing, maintaining and executing an IT strategy for the organization that optimizes productivity through the cost-effective use of vendors, technologies, automation, security, and network performance.
Collaborating with company leadership to align corporate goals with IT services.
Revising and publishing formal IT strategy documents as needed.
Collaborating with external partners to design, implement, and maintain integrations across our vendors for both internal and external systems.
Supporting, maintaining, and troubleshooting real-time redundant data centers.
Maintaining and improving a set of controls to protect the company from a variety of potential threats including viruses, malware, and other security / access risks.
Providing basic support to the user community including resolving issues with PCs / printers, answering questions from users, providing guidance, and escalating issues to vendors and management, as needed.
Other duties as needed.
TAC/Keystone Aviation offers competitive wages, annual merit increases, and a complete benefits package including medical, dental, vision, paid time off, 401k match and profit sharing. We also offer bonus opportunities all within a wonderful working culture at the SLC Airport.
Basic Qualifications
Physical Requirements
Ability to see and hear clearly
Ability to read, comprehend, and speak English clearly
Ability to climb, twist, bend, crouch, stoop, kneel, and crawl
Ability to regularly push/pull up to 40 pounds
Ability to regularly lift/move up to 40 pounds
Other Requirements
Strong skills in information technology: PCs, Microsoft Office Suite, and End Point Protection.
Ability to operate computer and type effectively
Ability to write legibly
Ability to pass drug screen
Ability to pass criminal history records check and airport badging requirements
Experience
3-5 years experience in an IT support role
Education
Technical degree or certification in Information Technology